customer centricity

The Importance of Customer Centricity and Its Business Effects

Everyone knows the famous line, "The customer is always right." As a business owner, this adage should be etched into your mind whenever you're dealing with a fresh prospect or a repeat client. Regardless of the industry you're in, your customers are the lifeblood of your business. Therefore, learning from them, and keeping them happy  should be your top priority.   Placing your c…

Read more